About

FAQ

• Where is the store based?

  Yogyakarta, Indonesia

• Do you accept orders placed outside of the US?

  Yes, we sure do! Flat-rate shipping cost for worldwide buyers! :)

• How long will it take to receive my order?

  We ship worldwide via Registered Mail (approximately 15-25 business days, sometimes longer). If you need it faster, we are more than pleased to ship it with EMS/FedEx/DHL or any expedited shipping with additional charge. Please contact us for rates to your country. Please note that we can't guarantee shipping time and delayed shipment is out of our control. If you haven't received it after 25 business days, please let us know and we'd be happy to help you track and find your package. Any questions about shipping information, we are happy to help. Please don't hesitate to contact us ♥

• Do you accept wholesale orders?

  We're eligible for any reseller/wholesale request for particular models. Please contact us for details :)

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.